I was traveling north in Paducah, Kentucky with blown hub seal on a hot shot trailer. A local RV joint couldn't help me out, but recommended Vernell's almost an hour to the North. I called ahead and service manager Cory was incredibly helpful. He was correct in that they had the parts for the axle brand on my trailer, and he was able to get me in and back out without seriously impacting my HOS driving time. I can't say enough good about these guys. Cory and his mechanics are great. Polite, professional, and really good at what they do. Many thanks to the shop.

  I was going to take my cdl driving test to become a school bus driver. I broke the license plate light and cover about an hour before my test. Needless to say I was in a bit of a panic. Our bus mechanic suggested we try this Large trucking garage to see if they could fix it. When I got there the gentleman that came out to talk to me was so nice. He encouraged me to calm down and not to let this get to me, that everything was going to be just fine. He said he could fix it and instructed us to pull it into the garage. In less than 5 minutes we were on our way back to the DMV. The best part of all....NO CHARGE!!! I was at his mercy, he could have taken advantage. I needed that fixed or I failed automatically. I have to be honest I was so upset that I don't remember his name. But I can't thank him enough. There are still good people in this world!

  I'm a truck driver and I have been to many places but this place was by far the best I have been to the guys here are so nice and inviting and one of these guys wife makes the best jaw dropping apple fritter ever. Like bring back old memories type..

  Very professional and accommodating. They came to pick my family and I up, towed my car, took us to the hotel. When my car was done they picked us up again. Highly recommend their service.

  Great people fast friendly ever need anything ask for ben he will take care of you

  We had flat tire at the Illinois scale house, there was a little wait, but they were awesome!!!!

  Was worried to come here because of a couple of reviews. I’m and older woman with an older truck and didn’t want to be taken advantage of. They checked the used trailer I was going to purchase thoroughly and I have been ecstatic driving it. Now they checked the used truck I was gonna purchase (for $20 inspection). Ecstatic again. Will go nowhere else !!! Met the owner and the manager !!! They r phenomenal. Don’t know what the other reviews meant about “Indians”. But regardless, I wish people would just love one another. Try this place , effective, honest, cheap and FAST!!!!! I’m going nowhere else now!!

  I had a driver scale over on his drive axles at the nearby DOT scale. Corey sent a guy over there within the hour to rework the trailer so my driver could be on his way. Great service and quick!

  I needed two drive tires replaced. It was late at night and cold but they came right out really quickly to help me. Great service and really nice people!! Definitely appreciate their help getting me back on the road!

  Our motorhome almost lost the front driver's side wheel due to bearing issues. We were towed into Vernell's late Monday night, they inspected and ordered parts Tue morning and we were on our way Friday evening. Biggest delay was getting parts out of the Ford factory. From tow driver to the owner everyone was friendly, helpful, and professional. They went out of their way to make us comfortable, and the charges were fair. Wouldn't hesitate to use them again.