Was straded on the side of the highway in a terrible mood. The tow truck driver made everything so much better by honestly just being professional and comforting in such a terrible situation. The service guy was awesome when I got there and made everything ok!

  I was traveling north in Paducah, Kentucky with blown hub seal on a hot shot trailer. A local RV joint couldn't help me out, but recommended Vernell's almost an hour to the North. I called ahead and service manager Cory was incredibly helpful. He was correct in that they had the parts for the axle brand on my trailer, and he was able to get me in and back out without seriously impacting my HOS driving time. I can't say enough good about these guys. Cory and his mechanics are great. Polite, professional, and really good at what they do. Many thanks to the shop.

  My horse trailer blew it's second tire during trip... (my fault, they were 6 yrs old, figured I would replace after vacation). Cory was so helpful over phone, set up roadside tire service if my friend couldn't get to me. When I arrive at Marion location. Cory & Jess got me set up me up with new tires all around... they worked at lightning speed, as the horses were on board. They also allowed my friend to pull his truck/ trailer into an empty bay, so my friends horses weren't baking in the sun. I recommend this location highly. PS: Will be back down from Chicagoland in five years for tires!

  Very professional and accommodating. They came to pick my family and I up, towed my car, took us to the hotel. When my car was done they picked us up again. Highly recommend their service.

  We had a blowout on our 5th wheel along the highway. Good Sam called this place to help us. Bob came out and saw that we had enough rubber to make it to his garage. After we pulled in, he let us unhook from our 5th wheel to get our luggage over to the Super 8, which is in the same parking lot. Then we were able to get something to eat and come back. Bob told us it might be awhile as he was on-call. That wasn't a problem. Bob told us that the previous owner of our new used 5th wheel had put very cheap tires on it and they were in bad shape. He was correct. Our new used rig weighs 20,000 pounds and they were tires for a 4,000 pound trailer. Bob had 6 great tires in stock at 8pm on Labor Day weekend. Where were we going to find other tires at on a holiday. The price couldn't be beat either!! My husband went back over at 1:30am and got the 5th wheel. Bob even let him park it across from their shop. Bob also checked the trailer brakes and found that one was damaged in the blowout. Bob and Austin were easy to understand, speaking clear English. We were treated with respect and they acted professionally. We would recommend this garage to everyone. They offer a great 24-hour service, as well as being open during holidays. We couldn't find that anywhere else. Thank you Bob and Austin. Keep up the good work.

  Vernells is the spot to get your truck parts. Open 24 hours 365 days a year!! They don't take a day off and offer the best service in Southern Illinois. Whether you are broke down in a truck, semi, or car. They will come to rescue you!! They offer us the best prices on parts and are always courteous and attentive. 5 stars all day!! 🌠🌠🌠🌠🌠

  Vernell's to the rescue. To make a long story short, after waiting over three hours for my insurance to find a tow service, Vernells was available. Lucas was the towing specialist and such a patient and detailed professional. Towed vehicle to the auto shop and left my info along with key at drop box. Thank you Vernell's and Lucas. Highly recommend.

  Shout out to Danny, Lucas, And Ben. Alternator went out on highway. I was beyond scared and had my 8mnth son with me. These fellas made the rest of my disastrous morning better. Friendly, courteous, and very cool.. I respect your guys job. And I appreciate ya so much.Thank you!!

  Good service little pricey but got to pay for quality and they do good work definitely will take my truck back next time

  Dustin had helped us a great deal and is very pleasant to work with.