My horse trailer blew it's second tire during trip... (my fault, they were 6 yrs old, figured I would replace after vacation). Cory was so helpful over phone, set up roadside tire service if my friend couldn't get to me. When I arrive at Marion location. Cory & Jess got me set up me up with new tires all around... they worked at lightning speed, as the horses were on board. They also allowed my friend to pull his truck/ trailer into an empty bay, so my friends horses weren't baking in the sun. I recommend this location highly. PS: Will be back down from Chicagoland in five years for tires!

  I wish we could give this business more than 5 stars they definitely earned at least ten! Lex and Bob really went above and beyond when we found ourselves needing to be towed late at night. We just found out I was pregnant and then our bus broke down, but they made sure we were safe and comfortable while they made repairs. They are like family now and we will not do business anywhere else. The prices are more than fair and they went above and beyond to make sure we were satisfied with our repairs and even replaced our missing gas cap just because that is the type of people they are. They really care for and take great care of veterans and families. Huge shout out and thank you to Lex, Bob. Corey and the rest of the crew, a million thanks for taking such great care of us in our time of need we will be customers for life!!!

  Great people fast friendly ever need anything ask for ben he will take care of you

  Good service little pricey but got to pay for quality and they do good work definitely will take my truck back next time

  We had a blowout on our 5th wheel along the highway. Good Sam called this place to help us. Bob came out and saw that we had enough rubber to make it to his garage. After we pulled in, he let us unhook from our 5th wheel to get our luggage over to the Super 8, which is in the same parking lot. Then we were able to get something to eat and come back. Bob told us it might be awhile as he was on-call. That wasn't a problem. Bob told us that the previous owner of our new used 5th wheel had put very cheap tires on it and they were in bad shape. He was correct. Our new used rig weighs 20,000 pounds and they were tires for a 4,000 pound trailer. Bob had 6 great tires in stock at 8pm on Labor Day weekend. Where were we going to find other tires at on a holiday. The price couldn't be beat either!! My husband went back over at 1:30am and got the 5th wheel. Bob even let him park it across from their shop. Bob also checked the trailer brakes and found that one was damaged in the blowout. Bob and Austin were easy to understand, speaking clear English. We were treated with respect and they acted professionally. We would recommend this garage to everyone. They offer a great 24-hour service, as well as being open during holidays. We couldn't find that anywhere else. Thank you Bob and Austin. Keep up the good work.

  I was traveling north in Paducah, Kentucky with blown hub seal on a hot shot trailer. A local RV joint couldn't help me out, but recommended Vernell's almost an hour to the North. I called ahead and service manager Cory was incredibly helpful. He was correct in that they had the parts for the axle brand on my trailer, and he was able to get me in and back out without seriously impacting my HOS driving time. I can't say enough good about these guys. Cory and his mechanics are great. Polite, professional, and really good at what they do. Many thanks to the shop.

  Our motorhome almost lost the front driver's side wheel due to bearing issues. We were towed into Vernell's late Monday night, they inspected and ordered parts Tue morning and we were on our way Friday evening. Biggest delay was getting parts out of the Ford factory. From tow driver to the owner everyone was friendly, helpful, and professional. They went out of their way to make us comfortable, and the charges were fair. Wouldn't hesitate to use them again.

  Top notch service at reasonable prices. In and out in about 3 hours... Not bad!

  We had flat tire at the Illinois scale house, there was a little wait, but they were awesome!!!!

  So helpful and courteous. Michael and his partner were exceptional helping us tonight. Our car broke down on the interstate with three kids and all of our luggage. They went above and beyond and we are so thankful! Great service. Highly recommend!