Service Writer

Vernell’s Interstate Service in Marion, Illinois is hiring for a Service Writer.

Vernell’s Interstate Service has provided the best in towing, recovery and repair services for more than 60 years. Our 14-bay facility includes a towing service, heavy-duty repair shop, 24/7 express repair and fully stocked tire and parts departments.

Responsibilities of the Service Writer include:

  • Greeting customers, answering questions and assisting them with their vehicles, and writing service tickets as necessary
  • Meeting customer needs in a timely and efficient manner
  • Assigning work orders, dispatching service and towing calls to the proper skilled technicians to ensure the highest quality work is obtained
  • Properly completing work orders
  • Receiving payment and posting the payment properly to the corresponding work order
  • Getting parts for service technicians for more efficient time spent on jobs
  • Data entry
  • Managing technicians
  • Keeping work area neat and tidy
  • Keeping the shop clean and supplied with all necessary equipment

This is a full-time position. Shifts are 12 hours, four days a week. The pay rate is $16-$20 per hour, depending upon experience.

We offer paid health and life insurance, as well as vision and dental insurance, a 401K option and paid vacation time.

Qualified candidates will have some mechanical knowledge, a positive attitude, strong attention to detail, data entry experience and excellent communication skills.

Applicants must also have a clean driving record, be able to lift up to 100 pounds, and pass a pre-employment drug screen. A high school diploma or equivalent is required.

If interested, please submit completed application or resume to humanresources@vernellsinterstateservice.com or at:

Vernell’s Interstate Service
2605 Vernell Rd.
Marion, IL 62959